Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Australia : 8 - 15 business days
  • Canada : 4 - 9 business days
  • Japan : 4 - 8 business days
  • United Kingdom : 4 - 7 business days
  • United States : 4 - 8 business days
  • North America : 4 - 9 business days
  • Europe : 4 - 7 business days
  • Australia, New Zealand and Oceania : 8 - 15 business days
  • Latin America and the Caribbean : 4 - 11 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 21 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Privacy policy

    Personal Information
    For purposes of this Policy, Personal Information is any information or data about you that is personally identifiable to you, like your name, gender, age, occupation, address, phone number, email address, personal interests etc., which are not otherwise publicly available received through the https://www.etsy.com/shop/CopperEmpire .

    We do not collect, store or disclose information about children under the age of 18 without parental consent. If we receive information from a child under the age of 18, we will use that information only to inform the child that we require his parental consent.

    Securing Personal Information
    Copper Empire has implemented reasonable precautions to ensure that your Personal Information is protected and retained in a secure against any disclosure, loss, unauthorized access, misuse, alteration or destruction.
    However, no security system is completely protected, therefore we cannot warrant the absolute security of our database, nor can we guarantee that the personal information you provided us will not be intercepted while being transmitted to us or by us over the Internet.

    
Disclosure of Personal Information
    Copper Empire may disclose your Personal Information only to those of its employees, contractors, shipping companies that need to know your Personal Information in order to provide you with the service required. Some of those employees, contractors and shipping service providers may be located outside of your home country; by using Copper Empire website or https://www.etsy.com/shop/CopperEmpire , you consent to transfer such information to them.
    Moreover, your Personal Information may be disclosed under the following circumstances:
    * When Copper Empire is required to do so by Court orders, or legal process, or when it exercises its legal rights or defends itself against legal claims; and

    * In the event of a merger and/or acquisition of CopperEmpire by/with another entity. However, Copper Empire will notify you by email prior to transferring your Personal Information to the other entity.

    * Copper Empire will not use or disclose your Personal Information for any reason, other than the above mentioned, without your written authorization. You may withdraw consent to the use or disclosure of your Personal Information, in writing, at any time, however we cannot take back any uses or disclosures of your Personal Information already made with your authorization.

    * Copper Empire will not rent or sell your Personal Information to anyone. However, Copper Empire does not warrant that your Personal Information collected will not be disclosed in a manner that is inconsistent with this Privacy Policy.

    * Copper Empire disclaims any warranties or representations relating to the maintenance or non-disclosure of your Personal Information occurred by way of inadvertent disclosures which are beyond the control of or not due to the fault or negligence of Copper Empire.

     
    Changes to Privacy Policy
    Copper Empire reserves the right to modify this privacy policy from time to time, at its sole discretion. You are kindly requested to frequently check for any changes in this Privacy Policy. Your continued use of this site after any change in its Privacy Policy will be deemed to constitute an approval of such change.

    Links to other Websites
    This Privacy Policy only applies to Copper Empire website or https://www.etsy.com/shop/CopperEmpire . It does not apply to links or entities that Copper Empire does not own or control, such as the shipping service providers or any other entity listed in this website. When you click a link found on this website, which directs you to another site not owned or under the control of Copper Empire, you are deemed to be subject to the privacy and security policies of that site.

    Links to other Websites
    If you have any concerns about Copper Empire privacy policy, please send your comments/questions us .